Personal Service
Accurate Information
One of the guiding principles at WIN is: "We care to get it right." There is no substitution for an accurate test result or a correct answer to an important question. We provide careful attention to detail and an unwavering commitment to accuracy in every client interaction. Our objective with every drug test we perform is to provide a result that is timely, accurate, actionable, and legally defensible. That's only possible because we care to get it right.
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Quickly Available
A 100% accurate test result made available as quickly as possible, makes it possible for our clients to maintain a safe and productive workplace right now. But it's not just a drug test result that we communicate quickly. When you call WIN for any purpose, you will be dealing with a WIN employee who works at a WIN office whose job it is to answer your questions and meet your needs quickly so you can get your job done efficiently.
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Solving Problems
Drug testing is a complicated process. There are several steps in the process of a typical test, from collection to result, and anything can go wrong along the way. At WIN we specialize in simplifying that process and solving any and all problems that arise. Our goal is to do so quickly and to keep our client informed so they can see the progress being made. And at the end of the day, problems are turned into successful resolutions rather than stumbling blocks.
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Comprehensiveness
Employee Screening
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Everyone claims to be able to do it all, but after 30 years in business, WIN has a proven track record of actually being able to do whatever it takes to help every client achieve its drug-free workplace objectives. This includes customizing every program to meet each client's specific needs, including various forms of employee screening that are compliant with all applicable laws and regulations.
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All Services
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Of course, WIN provides drug testing and background screens. This includes a variety of options for sample collections, drug testing methods, and laboratories and POCT devices. But we also provide all the extra services that make drug-free workplace programs truly hum. This includes state law and federal regulatory information that is updated daily, customized policy development and comprehensive policy reviews, in-person and convenient online supervisor training and employee education courses, DER training, and daily access to expert consultation to help with the questions that tend to arise regularly.
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Fully Managed
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WIN is not just a full-service provider, we are a full-management provider. We simplify drug testing by applying our internal and extensive expertise to managing every aspect of the process. In doing so the nature of drug testing does not get easier, it's just simpler for our client because we do virtually all the work, all the problem solving, and deliver all the services.
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Responsiveness
What You Need
Every client's needs are unique. WIN specializes in simplifying the drug testing process in ways that work for each client. No matter how complicated a client's current needs are, WIN can work with it, simplify it, and make it work better.
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When You Need It
WIN has gained a well-deserved reputation for meeting the deadlines and working within each client's specific timeframe. We respond to all situations in a timely manner so you can, likewise, respond to your circumstances in a timely manner.
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How You Want It
It's not enough to customize a program and act quickly to deliver winning results. It has to happen according to your precise needs within your precise circumstances. Simplifying drug testing how it works best for you is what makes it truly simplified.
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Drug Testing. Simplified.