What We Do

What We Do.

Comprehensive Approach

A comprehensive drug-free workforce program can be a sound business investment. But drug testing is a complicated process consisting of many individual and interlocking parts.

For over 25 years, WIN has worked with thousands of companies to simplify every phase of the drug test process. WIN is now recognized as one of the leading providers of all services related to drug testing.

Our comprehensive approach includes...

Needs Assessment

Accurately identifying each client's unique needs is the first step in creating a successful drug-free workplace program that is guaranteed to achieve specific drug testing objectives. WIN's experts guide a pre-policy discussion, asking and answering questions to help the client clarify their program objectives.

Program and Policy Development

Working with the information gathered during the needs assessment phase, WIN's team works closely with each client to develop a customized drug testing policy. The final version of the policy serves as a blueprint for achieving the client's drug testing objectives while ensuring complete compliance with all applicable state laws and federal regulations, Individual state addendums are added for multi-state employers.

Specialized Training

WIN trains clients' staff in the daily operation of its drug-free workplace program, including how to refer people for a drug test, schedule a test, and retrieve test results. Additionally, WIN offers customized, in-person training as well as up to date, modern online training courses for DOT-mandated and non-DOT training for DERs, supervisors, and employees.

Drug and Alcohol Testing

WIN simplifies the process of choosing the drug testing method or methods that will best help clients achieve their program's goals and objectives. WIN offers state-of-the-art urine, oral fluid, and hair testing options as well as a variety of collection services, including a network of tens of thousands of collectors located in every state.

Program Management

Drug testing is a complex process composed of many interconnected parts. The key to success is how you manage that process every minute of every day because anything can go wrong, and some days it does. WIN supervises the daily management of that complex process in every conceivable way, providing standard annual MIS reports or customized monthly reports to help clients review and revise their program to optimize their overall return on investment.

Program Management

During each step of this comprehensive approach, WIN is busy arranging the essential relationships, services, and materials needed to make drug testing work. A lot is going on all the time, but for the client it will appear to be simple. Among other things, Win will:

Arrange and maintain collection services and negotiate fees,
Negotiate prices and delivery of laboratory services,
Manage inventory (forms, supplies, and drug test kits),
Troubleshoot problems with service providers (labs, collection sites, etc.),
Arrange services with substance abuse professionals and EAP providers,
Work with drug test kit providers,
Manage Medical Review Officer services,
Manage all aspects of random testing, including selections, notifications, and reports, and
Ensure the timely availability of accurate test results.

WIN's Insight system is a cloud-based platform that allows for the immediate, secure, and safe transmission of and access to relevant information and data. Intuitive and easy to use, this platform allows for easy, 24/7 communication and interaction between WIN and its clients.

The system provides for easy retrieval, editing, and updating of:

Test results
Summary results reports
Electronic documents
Participant lists
Random pools
Random selections
Collection searches
MIS reports
Outstanding randoms
Random testing programs

ADDITIONAL SERVICES

WIN provides an array of additional services, including:

Document imaging,
Consolidated invoices,
Electronic billing, and
Bill payment services related to our clients' drug and alcohol testing programs.

Drug and Alcohol Testing

WIN offers a full array of testing options to meet the diverse needs of our clientele. Centered on traditional laboratory-based urine testing through SAMHSA-certified laboratories, WIN also offers tests via alternative matrices like oral fluids and hair along with point-of-care (instant) screening devices.

Lab-based Drug Testing

WIN partners with leading certified laboratories to offer urine, oral fluid, and hair testing.

Government-regulated testing: Urine, 5-panel performed through one of WIN's SAMHSA-certified laboratory partners.
Non-regulated Testing: Urine, oral fluid, hair, expanded panels available.

Point-of-Care (Instant Result) Screening

For those instances where an immediate screening result is needed, WIN offers a wide selection of FDA-cleared instant screening devices for both urine and oral fluid with multiple panel options available.

Alcohol Testing

Breath alcohol testing utilizing Evidentiary Breath Testing (EBT) devices from the government's conforming products list. All test are conducted by trained and certified Breath Alcohol Technicians (BATs).
Saliva Alcohol Screening utilizing devices from the government's conforming product list and performed by trained and certified Screening Test Technicians (STTs).

Medical Review Officer (MRO) Services

The MRO serves the critically important role of verifying that a positive drug test result is accurate and adverse employment action is justified. The ultimate integrity of a drug test result depends on the professionalism of the MRO. At WIN, we take accuracy very seriously and for that reason we have four full-time on-staff certified MROs. No other provider can make that claim.

Testing Services

Professional Services

WIN is out in front in the industry with all of the behind-the-scenes that keep a complex drug testing program in complete compliance with all applicable state laws, case law, and federal regulations. We specialize in providing:

Policy review and development
In-depth compliance information
Q&A support
State legal information and updates
Legislative updates
Federal regulatory information and updates

Consulting

In addition to the decades of experience among the WIN staff, WIN partners with one of the drug testing industries leading experts:

William F. Current
President & Founder, Current Consulting Group

Bill is the author of 10 books on substance-related issues. He created Current Compliance, a comprehensive database covering all state laws related to workplace drug testing, including marijuana and workers' compensation laws. He is the former Executive Director of the American Council for Drug Education and Director of the Institute for a Drug-free Workplace.

TPA Back

Office

Support

Services

WIN simplifies all back-office services for TPAs so they can focus on growing their businesses.

WIN applies the same processes, procedures, staff, and electronic systems used by WIN to every TPA partner's program.
Utilizing our DrugPak software suite and Insight platform, WIN brings TPAs the same efficiencies and flexibility that has made WIN a leader in the industry.
All services are private labeled to create a highly professional appearing and seamless experience for each TPA partner's clients.